Lol ease up on the tren man... jesus.
That’s exactly what my response should have been towards them. But apparently they have such thin skin and then just asking for a tracking number they freak out and think you’re being disrespectful.
Lol ease up on the tren man... jesus.
You got issues little man.That’s exactly what my response should have been towards them. But apparently they have such thin skin and then just asking for a tracking number they freak out and think you’re being disrespectful.
You got issues little man.
They have every right to freak out.
Any source would respond the same way!
I reached out to Dracorex because of the good reviews on the product.
This is the first time dealing with them. The email response for whatever reason is like one email a day.
So I finally get a price list and immediately send them what I want. I drop half a grand and they told me it would be mailed the next day and I would get a tracking number. The next day goes by. I inquired about the tracking number. The response indicated they had no idea and had to check.
So I said OK, I would appreciate a quick response and the tracking number.
After it all it gets a bit disconcerting that you transferred half a G and what was said would happen, didn't.
Now to give credit where credit is due. It was mailed when they said it would be. And I did receive the tracking number but not until the person on the other end freaked out and said "You are NOT the only order or client we have. We all also have real lives and do not do this as a full time job. We are known for our customer service and quality product. I have a mailer that mails as many order per day as he can. Not sure if you are new to this industry but things take time for safety reasons. If I say you will get a tracking number you will. If you don’t understand this and you are going to address me like that you can go some where else. I will not put up with your lack of patients and disrespect!"
Not once was I disrespectful. I'm just a guy wondering where my half a grand went and looking for the tracking number that it's on the way which they said they would provide the day before.
Newsflash for you guys at Dracorex, that is NOT customer service. That is customer disrespect.
I will follow up with a review of the product.
As I tried to explain to the rap on the other end of the emails. It’s my first time dealing with them. They said they would give me a tracking number the next day when it was dropped in the mail. Two days later I’m asking where is the number. And then I just asked for a quick response because one email a day is rather slow since it’s 2019 and emails are actually pretty quick. As I tried to explain to the rep on the other end of the emails. It’s my first time dealing with them. They said they would give me a tracking number the next day when it was dropped in the mail. Two days later I’m asking where is the number. And then I just asked for a quick response because one email a day it’s rather slow since it’s 2019 and emails are actually pretty quick
The whole time I’m not trying to be disrespectful or a dick I’m just concerned about where did I shoot my money off to you. As anyone would be.
Customer service would be assuring the person that I was sorry we forgot there’s a tracking number it’s on the way. End of story that would’ve been great
But no he comes back with being a dickhead.
So there’s an honest review.
How dare I ask about a tracking number when it didn’t come when they said it would.
Honestly man, it sounds like you've never ordered gear from a rep online before. Because if you truly had, you'd realize this is typical of service from about every single lab out there.Whiny bitch? lol no - just saying how it is.
You can delete my profile here I won't be using it.
Here is my last reply to the rep who insists on me being disrespectful for your reading pleasure:
Once again - asking you for a tracking number that you said you would provide on a certain day - which you did not. Is not disrespecting you.
Yes as I said, I am honest enough to give you credit where credit is due. According to the tracking you did exactly what you said. You mailed it exactly when you said you would. You just didn't tell me.
The problem is which you cant seem to have the balls to realize is that YOU SAID: I will send you tracking number today or tomorrow.
Tomorrow came and went.
I emailed and asked. You responded with I will check with mailer. Now if there are two different people talking to me I can get why you don't understand my concern.
So the NEXT DAY after tomorrow came and went I simply asked if you could provide the tracker and respond quickly. All I know is after a fluid exchange the tracker number didnt come when YOU SAID IT WOULD. If you really think that is disrespect you have a huge ego who thinks no customer has the right to be concerned or ask questions.
Keep what up? Maintaining my position? LOL make sure I have no source. What a joke.
I guarantee you I have more bank accounts, mail addresses, IP addresses and means to obtain whatever I want - so go ahead and try. I'm way smarter than you.
You're just being an asshole at this point as you have been since your little ego trip of "how dare I ask for what said you would provide" when you didn't provide it.
You lack the balls to admit you just didn't provide WHEN you said you would.
There are many labs and better people to deal with then assholes like you who don't have basic decency and respect - and you can't even see that you are a total hypocrite demanding respect while being disrespectful yourself.
So no. I didn't disrespect you in the slightest. Questions are not disrespect. And neither is this email, its just telling you exactly how it went down and who the real disprespectful person was. You.
See me backing down to your crap yet? No?
Interesting.. because I was just about to respond to it.Changed my mind here as well.
...bad way to start for a newbie..Whiny bitch? lol no - just saying how it is.
You can delete my profile here I won't be using it.
Here is my last reply to the rep who insists on me being disrespectful for your reading pleasure:
Once again - asking you for a tracking number that you said you would provide on a certain day - which you did not. Is not disrespecting you.
Yes as I said, I am honest enough to give you credit where credit is due. According to the tracking you did exactly what you said. You mailed it exactly when you said you would. You just didn't tell me.
The problem is which you cant seem to have the balls to realize is that YOU SAID: I will send you tracking number today or tomorrow.
Tomorrow came and went.
I emailed and asked. You responded with I will check with mailer. Now if there are two different people talking to me I can get why you don't understand my concern.
So the NEXT DAY after tomorrow came and went I simply asked if you could provide the tracker and respond quickly. All I know is after a fluid exchange the tracker number didnt come when YOU SAID IT WOULD. If you really think that is disrespect you have a huge ego who thinks no customer has the right to be concerned or ask questions.
Keep what up? Maintaining my position? LOL make sure I have no source. What a joke.
I guarantee you I have more bank accounts, mail addresses, IP addresses and means to obtain whatever I want - so go ahead and try. I'm way smarter than you.
You're just being an asshole at this point as you have been since your little ego trip of "how dare I ask for what said you would provide" when you didn't provide it.
You lack the balls to admit you just didn't provide WHEN you said you would.
There are many labs and better people to deal with then assholes like you who don't have basic decency and respect - and you can't even see that you are a total hypocrite demanding respect while being disrespectful yourself.
So no. I didn't disrespect you in the slightest. Questions are not disrespect. And neither is this email, its just telling you exactly how it went down and who the real disprespectful person was. You.
See me backing down to your crap yet? No?
Send a private message if you wishInteresting.. because I was just about to respond to it.