Taureau
Administrator
thats not it. you are giving too specific tracjing details.
review how the product works, presentation, lack of pip, etc... nobody cares how quickly he returned your email thats not much of a lab review
actually I beg to differ @edatmtl is correct service is important. This is a lab review section not just a labs products review section. Therefore all elements are important including how fast they may respond to emails and even the clarity of said emails.
There exists in Canada a very competitive market place. A lab that is fast to return emails and get products out is going to garner more interest then a lab that takes days to respond.
So it is very good for guys to know that Pareto is fast to respond to emails