Way back 17 years ago I had to take out a large loan to complete university. I took one out from the national student loan (I borrowed from the government) and I also had to take one out through a bank.
Bank one was paid off awhile ago, but the government one hasn't. It was a BIG loan, but this year I am very close to paying it off. I was told not to pay it off early because it helps me out on my taxes. So I paid it monthly and never thought of it much except at tax season. Anyways last tax season I noticed I could pay it off easily this year.
So today I try to go into my online account on the governments website to access my loan balance.
It's pure frustration to try to use this site.... It's pages of reading, clicking, information input before you get to your account. Each year it takes me a 30-45 mins to get the info I need for taxes.
Today I try to log in to find they are forcing me to reregsiter because they have changed their system.... Fine... I try... but I keep getting several pages into the process and then I get a page that says "error... Technical difficulties" etc.. And then I have to start again.. I get this error page at different points in the process, but after 45 mins I can't get to the end of the process to check my balance.
I understand my information needs to be protected so it has to be a secure site, but holy fuck... I have several bank acounts and logging into them to view my balance takes 2 mins. Go to bank website, enter account number, enter password and I'm done..
Fucking government... how the fuck to complicate checking a balance on a load to the point its at least 6 pages of data entry to find my fucking balance..
fuck Trudeau and his shitty beard as well.
Bank one was paid off awhile ago, but the government one hasn't. It was a BIG loan, but this year I am very close to paying it off. I was told not to pay it off early because it helps me out on my taxes. So I paid it monthly and never thought of it much except at tax season. Anyways last tax season I noticed I could pay it off easily this year.
So today I try to go into my online account on the governments website to access my loan balance.
It's pure frustration to try to use this site.... It's pages of reading, clicking, information input before you get to your account. Each year it takes me a 30-45 mins to get the info I need for taxes.
Today I try to log in to find they are forcing me to reregsiter because they have changed their system.... Fine... I try... but I keep getting several pages into the process and then I get a page that says "error... Technical difficulties" etc.. And then I have to start again.. I get this error page at different points in the process, but after 45 mins I can't get to the end of the process to check my balance.
I understand my information needs to be protected so it has to be a secure site, but holy fuck... I have several bank acounts and logging into them to view my balance takes 2 mins. Go to bank website, enter account number, enter password and I'm done..
Fucking government... how the fuck to complicate checking a balance on a load to the point its at least 6 pages of data entry to find my fucking balance..
fuck Trudeau and his shitty beard as well.